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We all know that the City needs to fundamentally change how we do business – we need to find strategies and initiatives that harness our ability to continually improve and innovate in government. We need your ideas to cut the red tape, waste and abuse. We want to hear directly from you, the customer, about what works and what doesn’t. Please click here to share your ideas. In order begin this process, we enlisted the help of David Osborne and the Public Strategies Group. David Osborne is probably the best expert in the country in helping governments of all shapes and sizes find strategies that unleash their ability to become more efficient and entrepreneurial. PSG’s report takes a hard and honest look at many of the major challenges we face—challenges like red tape, woeful IT systems, and a legacy of poor management that cripple our ability to reach our potential. It then identifies an agenda of ten strategies designed to fundamentally transform how the City of New Orleans does business. This report can be found here and the transformation agenda is listed below. Serve Citizens Better Improve Customer Service Reform Permitting Reduce Blight Focus Everything on Results Develop Performance Measurement & Management Cut Red Tape Reform Civil Service Rules Reform Procurement, Contracting, and the Payment Process Cut Other Red Tape through “Bureaucracy Busting” Rebuild the Foundation Invest in an ERP System Consolidate HR/Personnel Improve Revenue Collection and Cut Costs My administration is laser-focused on executing these ten major reforms. I have created task forces charged with implementing these strategies, and a Transformation Steering Committee that will move this agenda forward. I can think of no better person to ask than you, a New Orleanian, to help guide our City in the right direction. Please join us by sharing your recommendations on how to make any or all of these ten reforms a reality. Every recommendation will be reviewed and considered- we are exploring every option before us to make our City better, smarter and faster. I look forward to hearing your ideas and working with you to make New Orleans the city we know it can become. Yours,Mayor Mitchell J. Landrieu
We all know that the City needs to fundamentally change how we do business – we need to find strategies and initiatives that harness our ability to continually improve and innovate in government. We need your ideas to cut the red tape, waste and abuse. We want to hear directly from you, the customer, about what works and what doesn’t.
Please click here to share your ideas.
In order begin this process, we enlisted the help of David Osborne and the Public Strategies Group. David Osborne is probably the best expert in the country in helping governments of all shapes and sizes find strategies that unleash their ability to become more efficient and entrepreneurial.
PSG’s report takes a hard and honest look at many of the major challenges we face—challenges like red tape, woeful IT systems, and a legacy of poor management that cripple our ability to reach our potential. It then identifies an agenda of ten strategies designed to fundamentally transform how the City of New Orleans does business. This report can be found here and the transformation agenda is listed below.
My administration is laser-focused on executing these ten major reforms. I have created task forces charged with implementing these strategies, and a Transformation Steering Committee that will move this agenda forward.
I can think of no better person to ask than you, a New Orleanian, to help guide our City in the right direction. Please join us by sharing your recommendations on how to make any or all of these ten reforms a reality. Every recommendation will be reviewed and considered- we are exploring every option before us to make our City better, smarter and faster.
I look forward to hearing your ideas and working with you to make New Orleans the city we know it can become.
Yours,Mayor Mitchell J. Landrieu
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Page last updated: January 11, 2012