The Department of Public Works’ Maintenance Division is responsible for filling potholes . Since May 2010, the City has filled over 180,000 potholes. In 2011, DPW filled 54,637 potholes. In 2012, DPW filled 60,401 potholes. In 2013, DPW filled 31,100 potholes. In 2014, DPW filled 25,348 potholes and is on schedule to fill 40,000 potholes in 2015.
You can call 311 between 8am and 5pm Monday through Friday to report a pothole. The 311 Customer Service Agent will record the location of the pothole and issue you a ticket number. That ticket will then be sent to the Department of Public Works’ Maintenance Division to evaluate and address. There are currently two Pothole Killer trucks responding to requests to fill potholes. The trucks operate in District A on Monday, District B on Tuesday, District C on Wednesday, District D on Thursday and District E on Friday.