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The City of New Orleans

Mayor Mitchell J. Landrieu

iPhone Install Instructions

Readiness Checklist

  1. Your new phone is active and you can browse the internet.
  2. Any City email accounts have been removed.
  3. Wireless is turned off.
  4. You’ve created an App Store account and its username and password is readily available.

MDM Installation

  1. Click the link in the ServiceDesk text message on your mobile device. 1.png

  2. Install the Worx application from the iTunes Store and click Open. 2.png

  3. From the WorxHome screen, enter the server name:  3.png

  4. Enter your network user ID and password 4.png

  5. Click Sign On 5.png

  6. Click “Install” on the City of New Orleans certificate screen 6.png

  7. Click Install Now to complete the certificate installation 7.png

  8. Enter your iPhone password.  If you do not already have a password, you will be asked to create and verify a minimum 4-digit numeric password. 8.png

  9. Click “Install” on the second City of New Orleans certificate screen 9.png

  10. Click Install Now in the Install Profile window 10.png

  11. Click Install to accept the MDM warning message 11.png

  12. Click Done to complete the installation 12.png

  13. The following screen is displayed once your device is successfully installed13.png

  14. Your installation is now complete.  You can now check for incoming mail using the Email application.

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Last updated: 7/31/2014 2:38:29 PM

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