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The City of New Orleans

Mayor Mitchell J. Landrieu

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City releases sixth "ResultsNOLA" Quarterly Report

August 16, 2012

NEW ORLEANS, LA—As the City is engaged in Community Meetings for its Budgeting for Outcomes process, Mayor Mitch Landrieu released the City’s ResultsNOLA report on departmental performance benchmarks for the second quarter of 2012. This is the sixth ResultsNOLA report.

The 2012 2nd Quarter ResultsNOLA report can be accessed here: http://bit.ly/KM2icW

“We are continuing our focus on results and outcomes,” said Mayor Landrieu. “These reports help us to analyze data to make sure City Hall is performance-driven and accountable. We know exactly where we are and where we need to be by keeping track of and carefully examining these numbers. This not only tells us where we are doing well, but it tells us where we need to improve and what needs to happen to reach our marks.”

As a part of ResultsNOLA, the City issues quarterly reports that outline goals for the year and progress towards meeting those goals. The report for the second quarter of 2012, which is easy to read for the public, shows that a majority of City departments’ benchmarks are being met. With emphasis on Quality of Life issues, highlights include:

  • Number of blighted units demolished is currently 50% higher than the target number for the first half of the year;
  • Illegal dumping sites have been cleared at a faster rate than the benchmark figures;
  • Number of potholes filled has exceeded the year to date target;and
  • Department of Public Works increased restored streetlight outages by 300% in Quarter 2. 

    In addition:
  • Participation of disadvantaged business enterprise in new City contracts was 38%, exceeding the City’s target of 35% for the second quarter in a row.

Overall, Mayor Landrieu has committed to dramatically improving the accountability, transparency and performance of New Orleans city government. Since taking office in 2010, the Mayor has implemented a robust performance management system in the city, where the analysis of data is used to promote better results and to demonstrate the public’s return on investment for their tax dollars. Mayor Landrieu’s investments in performance management include:

  • A process whereby all budget allocations are competitively linked to the efficient delivery of  high value services, and evaluated using performance metrics so that the public can better understand how their tax dollars are being spent;Budgeting For Outcomes
  • programs for key cross-departmental initiatives, like blight reduction, quality of life issues, revenue collection, and procurement. In Stat meetings, senior leadership meets with key department heads and program managers on at least a monthly basis to review data to understand what works, what doesn’t, and what steps need to be taken to improve. Such Stat programs include BlightStat, QualityofLifeStat, ReqtoCheckStat, and BottomLineStat; and
  • An Office of Performance and Accountability to serve as the principal office for performance measurement, analysis, and management, a Service and Innovation Team housed in the Department of Information Technology and Innovation to drive process improvement projects and value-capturing opportunities, and enhanced capacity in the Budget Department to implement the Budgeting For Outcomes system.

The ResultsNOLA report released today represents the sixth comprehensive report of each City department’s performance indicators and a continued fulfillment of Mayor Landrieu’s commitment to a better, more accountable government.

To view previous quarterly reports and other documents prepared for the STAT meetings, go to www.nola.gov/opa

 
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Last updated: 8/16/2012 1:24:26 PM

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