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The City of New Orleans

Mayor Mitchell J. Landrieu

Mayor's Press Releases Subscribe to the Mayor's Press Release feed

City of New Orleans provides updates as Hurricane Isaac continues its track

August 28, 2012

NEW ORLEANS, LA — Today, as of 4:30 p.m., the City continues to prepare for significant rain and prolonged winds associated with Hurricane Isaac, Mayor Mitch Landrieu reiterated his call for residents to hunker down, stay inside and stay safe. According to the National Weather Service, Hurricane force winds are expected to arrive in New Orleans early Wednesday morning, and the slow-moving storm could dump 10-16 inches over the metro area.

Mayor Landrieu declared a state of emergency for the city on Sunday, August 26, and President Barack Obama on Monday declared a state of emergency for Louisiana.  The City’s Emergency Operations Center is operating around the clock and City public safety agencies are on high alert.

“We’re in a hunker down phase now, because this storm could sit over us for a while with a lot of wind and a lot of rain,” Mayor Landrieu said. “If you’ve stayed, you should be executing your plan, with the food, water and all the things you need if you have to stay at home a few days. Hunker down means hunker down and prepare to ride it out.”

Most importantly, residents should avoid putting themselves or others in harm’s way, Mayor Landrieu said.

“In a storm like this, there are numerous things that could hurt you, from downed power lines to high water,” Mayor Landrieu said. “The most important thing is for people to use common sense and be safe.”

The City’s 311 hot line is operating around the clock for residents seeking emergency preparedness information and for residents to report street flooding or malfunctioning traffic signals. Residents should  call 911 only in the case of a life-threatening emergency.

The City will not operate shelters of last resort. However, four local homeless shelters have added capacity to serve homeless residents.

HURRICANE AND STORM RISK REDUCTION SYSTEM

The following flood protection structures have been closed:

ORLEANS LEVEE DISTRICT

  • Downman Road floodgate
  • Lakeshore Drive floodgate
  • Marina Gates L1 - L5
  • Highway 11 floodgate
  • Highway 90 floodgate

U.S. ARMY CORPS OF ENGINEERS

  • Seabrook Floodgate Complex
  • Orleans Avenue Outfall Canal
  • Inner Harbor Navigation Canal Surge Barrier
  • Inner Harbor Navigation Canal Lock
  • London Avenue Outfall Canal

U.S. COAST GUARD

The Mississippi River is closed to traffic from Baton Rouge to the mouth of the river.

SEWERAGE & WATER BOARD

At this time, all of SWB’s 24 pumping stations are operating at full capacity. And has back-up generators at the sites in the event of a power outage. The utility has 300 employees staged at various facilities to respond to operational issues once it is safe to do so.

POWER OUTAGES

Entergy has moved all equipment inside the levee protection system. Entergy will begin repairs once winds drop below 30 mph. They expect to start repairs on Wednesday. Power outages or downed power lines should be reported to Entergy at 1-800-968-8243.

SANITATION

Trash collection is suspended for Tuesday and Wednesday.

 LOUIS ARMSTRONG NEW ORLEANS INTERNATIONAL AIRPORT

Armstrong International Airport is now closed. Airport parking garages are not available to the general public at this time. The airport is not an evacuation shelter. Travelers should check with their airlines for information about specific flights.

REGIONAL TRANSIT AUTHORITY

RTA bus and streetcar services are suspended until conditions improve.

OTHER GROUND TRANSPORTATION

  • Greyhound Lines has suspended outgoing and incoming buses.
  • Amtrak has suspended outgoing and incoming trains.

PARKING

For the duration of the weather event, the City has authorized residents to park their vehicles on the neutral ground. Residents who park on the neutral ground should avoid damaging trees or roots. Parking under trees could also put vehicles in harm’s way from branches downed by high winds. Additionally, City crews will not conduct normally scheduled street cleaning during the weather event, so residents can park when street cleaning would typically occur.

CLOSURES

  • City Hall, City government buildings and public libraries are closed. Mid-week weather conditions will determine when offices will reopen.
  • Public, Catholic and private schools.
  • Colleges and universities.

STREET CLOSURES

  • Lake Shore Drive is closed to non-emergency personnel. Individuals who violate this order are being issued summons. 

NEW ORLEANS POLICE DEPARTMENT

  • The New Orleans Police Department will ticket individuals who drive more than 5 miles per hour through standing water.

VISITOR ATTRACTIONS

Hotels in New Orleans continue to operate. The following attractions are closed:

  • World War II Museum
  • Aquarium of the Amerjcas
  • Riverboat Natchez

The New Orleans Convention & Visitors Bureau will provide updated information on its website, www.neworleanscvb.com/isaacupdate/ and its Facebook page, www.facebook.com/NewOrleansCVB.

 HOMELESS SHELTERS

The following shelters are available for homeless persons with added bed capacity throughout the weather event:

  • New Orleans Mission, 1130 Oretha Castle Haley Boulevard, (adults only: ages 18 and over), 504-270-4967.
  • Ozanam Inn, 843 Camp Street (males only), 504-523-1184. 
  • Covenant House, 611 N. Rampart St. (males and females ages 16-21 and females of any age with children), 504-523-1111.
  • St. Jude, 400 N. Rampart St. (males and females), 504-931-6993.

 CURRENT RED CROSS SHELTERS OPEN IN SOUTH LOUISIANA REGION

  • Hammond Jr. High, 111 J. W. Davis Drive, Hammond.
  • Hammond West Side Upper School, 2600 Westpark Avenue, Hammond.
  • Natalbany Elementary School, 47370 N. Morrison Boulevard, Natalbany.
  • Nesome Middle School, 14417 Highway 442 West, Tichfaw, LA 70466.
  • Amite High School, 403 S. Laurel St. Amite.
  • Saint Helena Central High School, 14340 Highway 37, Greensburg.
  • Franklinton High School, 1 Demon Circle, Franklinton.

For a complete list of shelters and opening times, please download the Red Cross Hurricane App, contact your local Red Cross Office or call 1-800-RED-CROSS.

RESIDENT PRECAUTIONS

The City is asking residents to take the following precautions:

  • Prepare to shelter in place with supplies in the event of power or water failure.
  • Check on your neighbors and the elderly to make sure they have plans in place.
  • Secure any loose objects outside of your home.
  • Board up your windows or hatch down shutters

EMERGENCY SUPPLY KITS

According to Emergency Preparedness officials, families should build an emergency supply kit at home that includes:

  • Water (one gallon per person, per day for at least 3 days)
  • Non-perishable food (three-day supply for evacuation)
  • Non-electric can opener for food
  • Radio (battery-powered or hand crank)
  • Flashlights
  • Batteries
  • First aid kit (medications and medical supplies, seven-day supply)
  • Whistle
  • Dust masks
  • Sanitation items.
  • Personal hygiene items
  • Wrench or pliers to turn off utilities
  • Maps
  • Important family documents

READY.NOLA.GOV

Citizens are encouraged to sign up for email and text message alerts by going to ready.nola.gov. This service allows City officials to contact citizens during emergencies, which includes life-threatening weather events, evacuation or shelter in place information, and other pertinent emergency information.   In addition to the website, the City operates a twitter handle:  @nolaready.

IMPORTANT NUMBERS TO KNOW

  • For life threatening emergencies, call 911
  • To report a non-life threatening problem or to get information, call 311
  • Non-life threatening crime, call 504-821-2222
  • Sewerage and Water Boards 24/7 line, call 504-529-2837
  • To report power outages, call 1-800-968-8243 (1-800-9OUTAGE)
  • Report levee issues on the East Bank to Orleans Levee District Police at 504-283-9800 and on the West Bank call the Southeast Louisiana Flood Protection Authority West at 504-340-0318 
  • To report suspected price gouging, contact the Louisiana Attorney General's Office at 1-800-351-4889
 
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Last updated: 9/2/2012 4:32:00 PM

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