Office of the Superintendent
The Office of the Superintendent
The Office of the Superintendent is made up of three divisions:
About the Superintendent
Ronal W. Serpas was appointed Superintendent of Police, New Orleans Police Department (NOPD), on May 6, 2010, by Mayor Mitchell J. Landrieu following a nationwide search. Serpas served as the 6th Police Chief in the Metropolitan Nashville Police Department history, appointed in January 2004 following a nationwide search, and served until his appointment to the NOPD. In August 2001, Serpas was appointed as the 19th Chief of the Washington State Patrol (WSP) and served for 2½ years before being appointed Chief in Nashville.
Prior to his tenure in Washington, Chief Serpas began his career in June 1980 with the NOPD rising through all civil service ranked positions, and was appointed Assistant Superintendent of Police and the first Chief of Operations in October 1996, charged with implementing wide scale organization restructuring, initiating the Compstat model in the NOPD and leading all patrol, investigative, special response units and community-policing functions. Chief Serpas has utilized, and expanded, the Compstat model of crime fighting continuously since October of 1996 in two major cities and one state police agency. Eight of the nine years as Chief of Police in two major cities, FBI UCR major crimes have declined during Serpas’ tenure. Chief Serpas received his Doctorate in Urban Studies, with an emphasis in Urban Crime, from the University of New Orleans in May 1998.
Since May of 2010, Chief Serpas has worked closely with the United States Department of Justice Civil Rights Team to investigate allegations of patterns and practices of unconstitutional policing by the NOPD in the wake of Hurricane Katrina and the years that followed, which has also resulted in the conviction in Federal Court of numerous officers for crimes that resulted in the death of citizens and subsequent cover-up by NOPD officers and supervisors. As part of reforming the NOPD, and for the first time in NOPD history, Chief Serpas appointed a trained and experienced litigator from outside the NOPD to be the Chief of Internal Affairs. Chief Serpas has implemented a 65 point plan to rebuild the NOPD, and has implemented new accountability standards of a zero tolerance for untruthfulness, creating false or inaccurate reports, and interfering with investigations by NOPD employees. New recruitment and hiring standards have also been put into place. The 65 point plan also has implemented the use of state of the art software programs and strategies to deploy and realign police resources geographically in the NOPD for the first time in more than 40 years, and includes the use of new technology to re-write the NOPD’s Compstat process for the first time in over ten years. During his tenure, Chief Serpas has led the NOPD during an unheralded series of major sporting and other events held in the City of New Orleans to include the BCS National Championship Game, the NCAA Basketball Final Four, War of 1812 Celebration, Super Bowl XLVII and the NCAA Women’s Final Four. Each year the City hosts Mardi Gras, Jazz Festival, French Quarter Festival, Essence Festival, NCAA Sugar Bowl Classic, Bayou Classic, and what is considered one of the largest attended New Year’s Eve celebrations in the nation. New Orleans was visited by over nine million tourists in 2012.
During Chief Serpas’ tenure in Nashville, FBI UCR major crime reports fell for an unprecedented sixth consecutive year during 2009 to the lowest level in 24 years, while the rate of crime fell to its lowest level in 31 years – overall major crime continued to decline throughout 2010 during his tenure in Nashville. The overall major crime rate in 2009 was the lowest since 1978, the violent crimes rate the lowest since 1989, and the property crime rate was the lowest since 1972. The MNPD’s El Protector program, established in 2005, was recognized in 2009 as a “best practice” by the Vera Institute of Justice in providing police service across the language divide. In 2009, the MNPD was recognized as the winner in the extra-large department category for Excellence in Victim Services by the International Association of Chiefs of Police (IACP).
While Chief of the WSP unparalleled increases in trooper activity resulted in a 37% increase in DUI arrest and a 22% decrease in interstate fatalities, as well as demonstrable success in detective functions, Fire Marshall Services and statewide Crime Lab efficiencies. The WSP was awarded the IACP’s “Chiefs Challenge” and the “Clayton J. Hall Memorial Award” (a prestigious award that can only be awarded once in the history of a law enforcement agency) during his tenure as Chief. As the Chief of Operations of the NOPD from October 1996 to July 2001, the City of New Orleans led the nation in violent crime reduction for the years 1997, 1998, 1999 and 2000. The NOPD was at the forefront of many innovations in policing, hosted millions of visitors and Super Bowl XXXI.
In addition to Chief Serpas’ law enforcement career he has served as an Assistant Professor of Criminal Justice, Loyola University New Orleans, teaching graduate and undergraduate courses from 1993 to 2001. Chief Serpas has published several articles on the Accountability Driven Leadership management philosophy he created (Beyond Compstat: Accountability Driven Leadership; The Next Step in Accountability Driven Leadership: Compstating the Compstat Data; and, Accountability Driven Leadership: Assessing Quality versus Quantity), gun violence in America (Illegal Gun Crimes: A View from the Streets), police disciplinary systems (An Employee Disciplinary System that Makes Sense), the use of termination for employees who are untruthful (“The Untruthful Employee: Is Termination the Only Response?), and the need for actionable research to help guide American police executives serve as references to others who are interested in his style of management.
Chief Serpas continues to participate and contribute on the national and international level of police leadership through his election as the 4th Vice President of the International Association of Chiefs of Police (IACP) October 2011. The IACP is the world’s oldest and largest nonprofit membership organization of police executives, with over 21,000 members representing 100 countries. IACP's leadership consists of the operating chief executives of international, federal, state and local agencies of all sizes. Chief Serpas will serve through the four Vice President Chairs and become President of the IACP in October 2015. Serpas was previously appointed to the IACP Executive Committee which is the governing and policy making body of the IACP, providing oversight and direction to the IACP. Serpas also served for many years as the Co-Chair of the Research Advisory Committee (RAC) of the IACP. The IACP RAC Committee unites police executives and academic leaders to create and publish an annual research agenda to identify potential solutions addressing the many and significant concerns throughout the criminal justice system here in the United States and abroad.