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The City of New Orleans

Mayor Mitchell J. Landrieu

Citizen Satisfaction Surveys

The New Orleans Crime Coalition (NOCC) includes nearly twenty community organizations working together to reform our local criminal justice system for the benefit of all. The member organizations are listed below. Since its founding in 2007, the NOCC has played a key role in obtaining an additional $5.7 million for local criminal justice agencies, and monitoring the expenditure of those funds; urging improved cooperation between the District Attorney’s office and NOPD; supporting the creation of an independent NOPD monitor; obtaining city funding for the Orleans Public Defenders Office for the first time; and creating one integrated computer-based information management system for the local criminal justice system.

The coalition works to address violent crime in New Orleans by engaging all components of the local criminal justice system and their integration. It does so by identifying best practices and holding those responsible for implementing such practices through focused, strategic plans that will result in an improved justice system leading to the removal of violent criminals from our streets and the fair, efficient and effective administration of justice. The organizational members of the New Orleans Crime Coalition include the Business Council, Common Good, Citizens For 1 Greater New Orleans, Urban League of Greater New Orleans, Crimestoppers, Metropolitan Crime Commission, New Orleans Police and Justice Foundation, Court Watch NOLA, Bridge House, New Orleans Convention & Visitors Bureau, Puentes New Orleans, Young Leadership Council, Beacon of Hope, Afterschool Partnership for Greater New Orleans, Living Witness Ministries, St. Charles Avenue Presbyterian Church, Touro Synagogue, the Youth Empowerment Project, the Family Justice Center, and the Cowen Institute of Tulane University. 

Loyola University’s Dr. Michael Cowan, Crime Coalition chairman, says, “Our bi-annual random survey of how New Orleanians view NOPD is citizen-funded and driven, not accountable to the mayor or superintendent.  And we can also verify independently that the superintendent uses the results of this survey with his top leaders as a tool for continuous improvement.”

Click links below for the results of each survey. 

Citizen Satisfaction Survey August 2013 
The survey was conducted by telephone on August 26-28, 2013. The margin of error for this survey is +/- 4 percent at 95 percent confidence interval. That is, if this survey were repeated 100 times, the same results would occur 95 times, thus demonstrating that this is a valid and reliable survey of New Orleanians’ perceptions of their police department and the best data currently available on that subject.
Citizen Satisfaction Survey March 2013 
Independently-issued survey about issues facing the City of New Orleans, completed by 600 adults within Orleans Parish, March 12-14, 2013.
Citizen Satisfaction Survey August 2012 
Independently-issued survey about issues facing the City of New Orleans, completed by 600 adults within Orleans Parish, August 20-22, 2012.
Citizen Satisfaction Survey February 2012 
Independently-issued survey about issues facing the City of New Orleans, completed by 600 adults within Orleans Parish, February 27-29, 2012.
Citizen Satisfaction Survey 2011 
Independently-issued survey about issues facing the City of New Orleans, completed by 607 adults within Orleans Parish, February 21-22, 2011.
 
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Last updated: 10/22/2013 4:18:16 PM

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