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The City of New Orleans

Mayor Mitchell J. Landrieu



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For Hire Industry, Tour Guides and Planners

Certificate of Public Necessity and Convenience (CPNC) - Renewal

Business/Individual, Equipment
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As the Department of Safety and Permits and the Taxicab and For Hire Vehicle Bureau continue making strides to enhance your customer experience, we have developed an appointment schedule for renewals of all Certificates of Public Necessity and Convenience for the 2014 calendar year. 

Our goal is to enable CPNC holders to file renewal applications with representatives of the Bureau without the wait times and lines experienced in 2013. In order to make this goal a reality, Safety and Permits has scheduled all CPNC holders a date and time to appear at the Bureau to have their renewals processed. 

These renewal appointments will begin on December 8, 2014 and will be scheduled daily through February 10, 2015

The best way to ensure fast, efficient service is to appear on your scheduled appointment date with your completed application and all required documents.  Unless your scheduled appointment is in February, failure to renew CPNCs by January 31 will result in penalty fees pursuant to Section 162-186 of the City Code. 

Due to the number of Certificates, it is not possible to reschedule if you are unable to make this appointment. To serve those who may have other obligations which do not allow them to keep this appointment, the Bureau will have morning operating hours on Saturdays in January, during which time we will see customers whose appointment date has passed on a first-come, first-served basis. 

These renewal appointments will begin on December 8, 2014 and will be scheduled daily through February 10, 2015.

To view the renewal appointment schedule, click here.

If you believe that you should be listed on the Renewal Appointment Schedule, but are not, please email

In General

Certificates of Public Necessity (or CPNCs) are required of all for hire vehicles - AT Taxicab (Wheelchair-accessible), Pedicabs, Animal Drawn, Courtesy, Limousine, Taxicab, Non-Emergency Medical Transportation, General Charter, Sightseeing - to ensure that every City of New Orleans’ citizen and visitor has access to safe, efficient, reliable, and accessible for hire transportation. Before applying, please familiarize yourself with New Orleans City Code, Chapter 162 and govern yourself accordingly.

In addition, we strive to ensure that every customer is treated with courtesy, dignity and genuine hospitality. We understand that these services are essential to the city’s overall tourism and business industry; therefore, our goal is to work with the citizens, for hire industries, tourism industries, and various stakeholders to implement the highest service standard.  These service standards will ensure customer satisfaction and promote the core values and objectives of the New Orleans Taxicab and For Hire Vehicle Bureau.

Duration: Expires each year on Dec. 31, applicants must renew by January 31st, late fees apply after this date. CPNCs not renewed by Mar. 31st  will be suspended and set for revocation.


  • Renewal Applicants must have an active CPNC for the previous year.


  • Renewed by Jan. 31
    • General: $150.00
    • Courtesy: $300
    • Animal drawn: $250
    • AT (Wheelchair-accessible) Taxi: $300
  • Renewed by Feb. 28 – renewal fee and penalty of $150.00 (except for those whose scheduled renewal appointment was in February)
  • Renewed by Mar. 31- renewal fee-penalty for Feb.  - $150.00 plus penalty for Mar. - $150.00
  • CPNCs not renewed by Mar. 31 will be suspended and set for revocation

Required documents/steps

All required documents must be delivered in person to the One Stop Shop on the 7th floor of City Hall at 1300 Perdido Street, New Orleans LA 70112

  • A notarized CPNC Renewal Application
  • Valid LA driver’s license or state ID (the address must match your proof of residence)
  • Proof of U.S. Citizenship or Permanent Residence. Acceptable Documents: Birth Certificate, Certificate of Naturalization, valid U.S. Passport, or Permanent Residence Card
  • Proof of Residency. The applicant must reside in Orleans, Jefferson, St. Bernard, St. Tammany, Plaquemines, St. Charles, St. John the Baptist, or St. James Parish. Applicant must have resided for the past six months and presently reside in one of the above parishes. Acceptable Documents: Utility bill, water bill, landline telephone bill, mortgage or notarized rental agreement in applicant’s name
  • City of New Orleans Occupational License (one license required per business or individual, not per CPNC number) IN 2014: Those applicants with scheduled renewal dates in before January 13, 2013 may apply with their 2013 Occupational License, and submit their 2014 license no later than January 24, 2013.
  • For business applicants - A certified copy of Articles of Incorporation / Articles of Organization by the Louisiana Secretary of State Office, and the name(s) and position(s) of all officers. If operating as a corporation, association or partnership, all of the partners or the principal officers of the organization, and the person actually exercising the executive direction of the organization shall be required to submit applications individually. All of the provisions applicable to individuals shall apply to and be required of such principal partners or officers, and the failure of any of them to meet such requirements shall be grounds to deny the application of such corporation, association or partnership
  • For business applicants, your corporation must be in good standing with the Secretary of State
  • Proof of Insurance – policy declaration, certificate of liability insurance (insurance requirement applies)
  • Vehicle registrations in the name of the CPNC holder
  • Original dated letter from the company in which the CPNC will operate, if applicable
  • Federal Background Check results Testing Facility Information 
  • Drug Test results Testing Facility Information 
  • Previous year’s renewal certificate(s) 

Issuing agency

Taxicab and For Hire Vehicle Bureau

You may also need

User guides



If I am going to miss my appointment, should I call to reschedule?

Due to the number of CPNC holders the Bureau will have to address, it is not possible to reschedule. You should plan to come to the office during the 8AM to 12PM Saturday office hours.

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Last updated: 6/22/2015 11:32:14 AM

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