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The City of New Orleans

Mayor Mitchell J. Landrieu

For Hire Industry, Tour Guides and Planners

Certificate of Public Necessity and Convenience (CPNC) - Initial Issuance

Type:
License
Classification:
Business
Category:
Business/Individual, Equipment
Apply online?
No

Certificates of Public Necessity (or CPNCs) are required of all for hire vehicles - AT Taxicab (Wheelchair-accessible), Pedicabs, Animal Drawn, Courtesy, Limousine, Taxicab, Non-Emergency Medical Transportation, General Charter, Sightseeing - to ensure that every City of New Orleans’ citizen and visitor has access to safe, efficient, reliable, and accessible for hire transportation. Before applying, please familiarize yourself with New Orleans City Code, Chapter 162 and govern yourself accordingly.

Additionally, we strive to ensure that every customer is treated with courtesy, dignity and genuine hospitality. We understand that these services are essential to the city’s overall tourism and business industry; therefore, our goal is to work with the citizens, for hire industries, tourism industries, and various stakeholders to implement the highest service standard. These service standards will ensure customer satisfaction and promote the core values and objectives of the New Orleans Taxicab and For Hire Vehicle Bureau.

Duration: Expires each year on December 31. Applicants must renew by March 31st, late fees apply

Restrictions

  • You must be at least 18 years of age
  • You must be a citizen or permanent resident of the U.S.
  • Applicants for a driver's permit or CPNC shall never have been convicted anywhere under the laws of this state or any other state or of the United States of the offense or offenses equivalent thereto of homicide, aggravated rape, aggravated battery, simple rape, aggravated kidnapping, aggravated burglary, armed robbery, attempted aggravated battery, attempted aggravated rape, attempted aggravated robbery, aggravated assault, or sale of narcotics.
  • Applicants for a driver's permit or CPNC shall never have been convicted of multiple felony offenses.
  • Applicants for a driver's permit or CPNC shall not have been convicted of any felony other than those listed above, or pandering, prostitution, soliciting for prostitution or illegal possession or use of narcotics within five years of the date of filing an application; nor shall the applicant have served any part of a sentence therefor within five years before the date of filing such application.
  • In order to obtain or maintain a CPNC, the applicant, CPNC holder, or someone working on his/her behalf must not offer or give any gift or gratuity to any employee, representative, public servant, or member of the Bureau.
  • Any vehicle which has ever been issued the title class of either “salvage”, “rebuilt”, “junk”, “total loss”, “reconditioned” or any equivalent classification; any vehicle previously used as a taxicab or law enforcement vehicle, in any jurisdiction, may not be placed in service as a for-hire vehicle.
  • No licenses shall be granted if the applicant fails to meet the requirements of Chapter 162 of the New Orleans City Code (“Chapter 162”)_ or if the applicant provides the Bureau with false, misleading or incomplete information. Licenses issued on the basis of material false, misleading or incomplete information furnished by the applicant may be revoked by the director of the department of safety and permits.

The Director of the Department of Safety and Permits, or a duly designated agent, is hereby given authority to deny any CPNC for due cause whenever such party has to his/her discredit one of the following:

  • Conviction in any court for violating any of the disqualifying provisions of this article;
  • Finding by the Bureau after administrative hearings as set out hereinafter, that the holder of the CPNC has failed to comply with the provisions of this chapter;
  • A combination of convictions in any court and/or suspensions totaling five within one year;
  • Operation of a vehicle regulated by the provisions of this article when the operator’s permit is under suspension;

Investigation by the Bureau revealing that the CPNC holder falsified or concealed information, which would have disqualified such applicant as a recipient of a CPNC license under this chapter, will result in denial of the CPNC licenses.

An applicant who is otherwise qualified to obtain a driver's permit or CPNC who has been convicted of a disqualifying offense under this section may appeal to the Civil District Court for the Parish of Orleans within 30 working days from the notice of disqualification by the taxicab and for-hire vehicle bureau, provided that the applicant has received a pardon for such offense or committed such offense while a minor or where extenuating or mitigating circumstances are present.

Fees

Due at the time of issuance:

  • General: $100
  • Courtesy Vehicle: $300
  • Animal Drawn: $250 (You’ll also need a Tour Guide Permit)
  • AT (Wheel-chair accessible) Taxi: $300

Required documents/steps

Step 1: To begin the process, you must present:

  • A notarized completed application and all required documents must be delivered in person to New Orleans City Hall, Suite 2W84
  • A letter from the for hire vehicle company under which the CPNC will be operating
  • For business applicants:
    • A certified copy of Articles of Incorporation / Articles of Organization by the Louisiana Secretary of State Office, and the name(s) and position(s) of all officers.
  • If operating as a corporation, association or partnership:
    • All of the partners or the principal officers of the organization, and the person actually exercising the executive direction of the organization shall be required to submit applications individually. All of the provisions applicable to individuals shall apply to and be required of such principal partners or officers, and the failure of any of them to meet such requirements shall be grounds to deny the application of such corporation, association or partnership
  • For business applicants, your corporation must be in good standing with the Secretary of State
  • A business plan outlining the details and operation of the business
  • Valid LA driver’s license or state ID (the address must match your proof of residence)
  • Proof of Residence for at least 6 months from date of application. The applicant must reside in Orleans, Jefferson, St. Bernard, St. Tammany, Plaquemines, St. Charles, St. John the Baptist, or St. James Parish. Acceptable Documents: Utility bill, water bill, landline telephone bill, mortgage or notarized rental agreement in applicant’s name.
  • Proof of U.S. Citizenship – acceptable documents: Birth Certificate, Certificate of Naturalization, valid U.S. Passport or Permanent Residence Card
  • Proof of insurance relevant to the type of CPNC applied for.
  • Vehicle Registration
  • CPNC Special Inspection Form
  • City of New Orleans Occupational License
  • Consent Form
  • The following tests and passing results are required:
    • Federal background check ($50 money order only to New Orleans Aviation Board (NOAB), allow 5-7 days for results)
    • Drug test ($20, paid to approved facility)
    • All partners or principal officers of the organization must pass these tests as well
  • DEADLINE: you must submit your completed application packet with all required documents at least 10 business days prior to the scheduled public hearing.

Step 2:  If you meet all the requirements, the Taxicab Bureau office will put your CPNC request on the hearing agenda.

  • At the public hearing you have the opportunity to present your business and why you should be granted a CPNC

Step 3: If awarded a CPNC, you will be required to submit further documentation, including:

  • Vehicle registration in the name of the applicant
  • Proof of insurance (policy declaration, certificate of liability insurance – insurance requirement applies)
  • City of New Orleans Occupational License (one license required per business or individual, not per CPNC number)
  • An original signed letter on company letterhead in which the CPNC will operate
  • According to Section 162-199 of the City's municipal code, all CPNC holders must maintain a business office with a telephone number in the parish
  • Depending on the specific type of CPNC, further restrictions and documentation may apply, please refer to the New Orleans City Code Section 162. If additional information is needed, please contact Karen Thibodeaux (kmthibodeaux@nola.gov) or Yolanda Brownfield (ybrownfield@nola.gov) or the Taxicab Bureau: (504) 658-7176
 
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Last updated: 4/14/2014 9:29:39 AM

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