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The City of New Orleans

Mayor Mitchell J. Landrieu

Medical Special Needs Shelters

In the case of an emergency, including but not limited a low level hurricane, sustained power outage or other emergency with ongoing impact, the Department of Health, in conjunction with state and federal resources, may open a Medical Special Needs Shelter

What is a Medical Special Needs Shelter?

A Medical Special Needs Shelter serves those with medical or mobility issues who may suffer life-threatening consequences or be unable to care for themselves in the case of an emergency.

When will the City make a Medical Special Needs Shelter?

The City will make decisions about Medical Special Needs Shelters in conjunction with federal and state counterparts, taking into consideration all information present at the time. Medical Special Needs Shelters may be created locally or within the state or an adjoining state, depending on the situation.

Seniors and those with medical or mobility needs should not base their emergency planning around the creation of a Medical Special Shelter within Orleans Parish. All citizens with medical or mobility issues who need extra assistance in emergencies should enroll in the City's Special Needs Registry.

Guidelines for Medical Special Needs Shelters

When entering a Medical Special Needs Shelter, plan to pack a 5 day supply of the following:

  1. Medical orders or prescriptions
  2. Medical labeled with patient’s name in original container.  Refills must be picked up prior to coming to the shelter as you may not be able to access pharmacies during the emergency
  3. Clothing, robe and footwear for at least 5 days
  4. Food and water for at least 5 days
  5. An extra pair of glasses
  6. Bedding supplies (e.g. blankets, wedge, egg crate mattress, pillow and sheets)
  7. Towels and wash cloths
  8. Personal toiletry items (e.g. toothbrush, toothpaste, comb/brush, deodorant, soap)
  9. Supply of diapers
  10. Any mobility equipment (wheelchair, prostheses, walker, cane)
  11. Glucose machine and monitoring equipment
  12. Tube feeding supplies
  13. Oxygen and oxygen concentrators
  14. Any special medical supplies needed for personal care
  15. Emergency contact name and phone numbers

Medical Special Needs Shelter Rules

  • Only Service Animals are allowed. In your emergency planning, be sure to have a friend or family member in place who can take non-service animal pets
  • All Service Animals must have a kennel/carrier
  • You must bring your own food and supplies
  • No alcohol, firearms or weapons are allowed. All such items will be confiscated.
  • There is no smoking in a Medical Special Needs Shelter
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Last updated: 8/16/2013 12:10:03 PM

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