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The City of New Orleans

Mayor Mitchell J. Landrieu

NOLA 311

NOLA 311 is New Orleans's primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA 311 will provide a prompt, courteous, and professional customer service experience.

311 Explorer

NOLA 311 sets the benchmark for exceptional customer service through compassionate, helpful and knowledgeable staff, enabling the government to be transparent, responsive, effective, and efficient.


When searching for a case using your full case reference number, please add 101000 at the beginning. Example: If you case number is 607579, type 101000607579.



Interested in joining our team?

We are currently looking for a bilingual call agent. Click here for more information.

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Last updated: 1/23/2018 9:26:52 AM

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