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The City of New Orleans

Mayor Mitchell J. Landrieu

Public Health Advisory- Heroin Overdose

If you or someone you know is in a behavioral health crisis, call the Metropolitan Crisis Response Team at (504) 826-2675.

On January 23, 2017 the Louisiana Department of Health issued a standing order so you do not need a prescription for Naloxone. Anyone 18 years or older can get naloxone from pharmacies that carry it without a prescription. Pharmacies that are known to carry naloxone are the University Medical Center Outpatient Pharmacy at 2000 Canal Street and Crescent City Pharmacy at 2240 Simon Bolivar Ave.

Heroin use more than doubled among young adults ages 18–25 in the past decade.

More than 9 in 10 people who used heroin also used at least one other drug.

45% of people who used heroin were also addicted to prescription opioid painkillers.

What are Opiates?

Opiate drugs are natural or synthetic drugs that cause a euphoric state, dulled sensation and labored breathing. Prescription opiates (painkillers) include fentanyl (Duragesic), morphine (MS Contin), hydromorphone (Dilaudid), meperidine (Demerol), hydrocodone (Vicodin, Norco), oxycodone (OxyContin, Percocet), codeine (prescription cough syrup), and propoxyphene (Methadone). Illicit opiates include heroin and prescription medication obtained without a doctor’s prescription.

How do I stop an overdose?

When a person overdoses on opioids, their breathing slows down which can lead to death. Naloxone (Narcan) helps the person wake up and continue breathing within 5 minutes. This allows time for EMS to arrive. It can be prescribed to people as a nasal spray.  It is also known as Narcan. View our step-by-step guide on how to use Narcan.

Where can I get rid of my unwanted perscriptions?

You can bring unused, expired, or unwanted drugs to the National Association of Drug Diversion Investigators (NADDI) Drug Drop-Off box located in the NOPD’s Central Evidence & Property (CE&P) facility.  CE&P is located at 1116 Magnolia at Earhart Boulevard across from Home Depot.

The box will only accept prescription medications – no illegal narcotics, inhalers, syringes or liquid medications will be accepted.  All deposits to the Drug Drop-off Box are anonymous and can be dropped off 24 hours a day, 7 days a week. You do not have to give your name, answer any questions, or fill out any paperwork. 

Where can I go for help?

For access to current detox services for drug/alcohol problems and for mental health & crisis programs contact Metropolitan Human Service District (MHSD) 504-568-3130.

Providers Services Requirements Contact Information
Odyssey House Detox, short term residential, long term inpatient and out patient, Community clinic, housing program. Potential clients must call on their own behalf and undergo a screening process either face-to-face or over the phone.

(504) 324-3710

Bridge House/Grace House

Long-term residential substance abuse treatment programs, where clients live and participate in intense rehabilitation.

Bridge House: Men at least 18 year old.
Grace House: Women at least 18 year old.


River Oaks Full service treatment programs including 12 step recovery and 5-day detox program Accepts most insurance and managed care plans as well as TRICARE®, V.A. Benefits, Medicare and Louisiana Medicaid

1-800-366-1740 or

Addiction Recovery Resources of New Orleans (ARRNO)

Ambulatory detox, residential treatment, intensive outpatient, transitional living and continuing care program.

Accept all private insurances. In addition, Medicaid will cover the Intensive Outpatient program; however, it will not cover the residential treatment program. Medicare is not accepted for either program.



Offers intensive outpatient treatment, medically-assisted outpatient detox with suboxone, counseling, AA/12 Steps, etc.

Uses a sliding scale and takes insurance. If uninsured call MHSD. If client lives in Orleans, St. Bernard, or Plaquemines Parishes. Residents of other parishes must contact the Human Services District in those parishes for options.

Arabi 504-682-9550
Metairie: 504-941-7580
Slidell: 985-690-6622

Townsend Outpatient services for addiction in Orleans and surrounding parishes.

Accepts insurances, cash, credit card or financing plan for payment.


In New Orleans: 

Narcotics Anonymous

Addiction recovery through a 12 step program. Meetings are open to anyone in need. View schedule of meetings online.


For more resources visit our Behavioral Health Resources page

How are opiates ingested?

The most common way people abuse opiates is by injecting the drug, either intraveneously or subcutaneously. Individuals also sometimes crush and snort pills, or consume cough syrup orally.

How do I dispose of unused medications, including opiates?

Please visit the U.S. Food & Drug Administration's website here for recommendations on safe medication disposal.

What is the difference between Naloxone and Narcan?

There is no difference between naloxone and Narcan.  Narcan is a brand name and naloxone is the generic name.

Do I still need to call 911 if I administer Naloxone to someone?

Yes, always. Naloxone will often wear off quickly and often the person may need a second dose or close monitoring in an emergency department.

Will I be arrested if I call 911 to help someone who has overdosed?

No, State Laws protect good Samaritans (see Senate Bill 422).

What will happen if Naloxone is administered to someone who is not overdosing from heroin or opiates?

Nothing, Naloxone is safe for people who are not overdosing. It causes no side-effects and has no potential for abuse.

How do I get a prescription for Naloxone?

You do not need a prescription for Naloxone. In Louisiana, anyone 18 years or older can get naloxone from pharmacies that carry it without a prescription. Pharmacies that are known to carry naloxone are the University Medical Center Outpatient Pharmacy at 2000 Canal Street and Crescent City Pharmacy at 2240 Simon Bolivar Ave.

For more information view or print our factsheets.



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Last updated: 1/26/2017 12:30:56 PM

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