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The City of New Orleans

Mayor Mitchell J. Landrieu

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City Releases 'ResultsNOLA' 2015 Year-End Performance Report

March 08, 2016

NEW ORLEANS – Today, in keeping with his commitment to improve efficiency and effectiveness in City government, Mayor Mitch Landrieu released the ResultsNOLA 2015 year-end performance report. This is the City’s 16th comprehensive performance report and the first report with its own interactive website. 

Click here to read the ResultsNOLA 2015 year-end report. This report includes results from over 350 performance measures that align to Mayor Landrieu’s strategic priorities of public safety, sustainable and resilient communities, economic development, healthy children and families and open and effective government.

“A part of our strategy to stay focused on our top priorities, the year-end report allows us to see the goals we’ve reached and the areas on which we can continue to improve,” said Mayor Landrieu. “We’ve made significant progress in many areas, and this report demonstrates that we are making changes and improving the quality of life for all New Orleanians.”

The easy-to-understand report shows that City organizations met or exceeded a majority of performance targets, and over half of the citywide outcomes reported are trending favorably or even.

Highlights in the ResultsNOLA 2015 year-end report include:

  • The three-year average for murders between 2013 and 2015 was 17 percent lower that it was for 2010-2012.
  • The City’s property crime rate fell 6 percent, remaining below that of similarly-sized Southern cities. 
  • In 2015, the City government's sales, hotel/motel and motor vehicle sales tax revenues totaled more than $193 million, 25 percent greater than the $153 million in 2011. This growth is a result of improved collections, major retail investments and overall economic confidence from residents and tourists alike.
  • With more efficient processing, Safety and Permits (S&P) continues to push down wait times to apply for licenses and permits. Median wait time during the fourth quarter of 2015 for any license or permit was 8 minutes, which represents a decrease of more than 50 percent compared to the end of 2014.
  • NORDC met a majority of their performance measures. Over 8,000 teens, 13,000 senior citizens and 79,000 youth participated in NORDC programs in 2015.
  • At the end of 2015, 95 percent of streetlights were functioning, the highest rate since Hurricane Katrina. This accomplishment was achieved through the installation of more than 40,000 high- LED lights, which are more energy efficient and reliable than normal lighting.
  • The number of green buildings in New Orleans remains remarkably high when compared to other cities. The total number in New Orleans is 468, a full 279 more than the average of peer cities.
  • The City exceeded its goal of 2,400 participants in NOLA FOR LIFE Midnight Basketball through December 2015 at 2,764 participants.

Since taking office, Mayor Landrieu has committed to dramatically improving the accountability, transparency and performance of New Orleans City government. In January 2011, Mayor Landrieu created the Office of Performance and Accountability (OPA) to implement a performance management system in which the City sets goals, tracks performance, and gets better results through data-driven management decision-making and accountability to residents. He also required the office to submit regular reports on the City’s progress.

In addition to the ResultsNOLA report, OPA developed a series of monthly STAT programs, or data-driven performance review meetings, for key initiatives. BlightSTAT, QualityofLifeSTAT, BottomLineSTAT ReqtoCheckSTAT and CustomerServiceSTAT meetings are open to the public.

ResultsNOLA is a two-time winner of the Certificate of Excellence from the International City/County Management Association Center for Performance Analytics, recognizing and rewarding local government performance management programs for comparative analysis and transparency.

To view previous quarterly reports, STAT meeting presentations and a calendar with upcoming STAT meetings, please visit nola.gov/opa.

The release of the ResultsNOLA 2015 year-end report correlates with the celebration of national Open Data Day this past Saturday, March 5, 2016. 

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Last updated: 5/18/2016 2:15:24 PM

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