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The City of New Orleans

Mayor Mitchell J. Landrieu

Help with One Stop App

Monitoring and updating permits

I made a mistake on my application - how can I fix that?

If the status of your application still says "Draft Application" you can click the link that says "Edit" directly under your permit or license title on the Your Items page.

If you have already submitted your application, you will not be able to edit it online. This is to ensure that the application isn't changing while it's under review without the knowledge of the division reviewing it.

To make changes or withdraw a permit application, please call (504) 658-7100 and select the appropriate division (e.g. Building, Mechanical, Electrical). If you need to change or withdraw an occupational license application, select Zoning.

Someone else filed my permit application - how can I view it?

You can view a permit application at any time, whether you are logged into the One Stop App or not. At the top of the page, there is a search text box that says "Search a number, name or address". You can search by:

  • Permit number
  • Reference code (a six-character letter and number code)
  • Street address
  • Applicant or contractor name

See our Searching help topics for more information.


How can I check progress on my reviews and inspections?

Click "Print Summary" link beneath your permit address when you are viewing it in Your Items or in search results. Print Summary opens a printable web page that includes the current status of your permit, any review comments that have been made, and results of any inspections that have occurred. You should also receive an email or Plan Review Letter with all your application review comments, but you can preview the same comments at that link.

Can I pay for my permit if I wasn't the one who applied for it?

Yes, you can pay for any permit as long as it is:

  1. Ready to be paid for, and
  2. You are logged in to the One Stop App. You may need to register first if you don't already have a One Stop App account.

You will be able to download your permit or license pdf on completion of the payment.

Read more about making payments online.

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Last updated: 3/6/2017 12:29:03 PM

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