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The City of New Orleans

Mayor Mitchell J. Landrieu

Help with One Stop App

New One Stop App users

What kinds of permits and licenses can I apply for online?

Click here to see the most up-to-date list of permits and licenses you can apply for online. 

If you have a Class A Electrical, Class A Gasfitter, or Class A AC/Refrigeration license, see here for instructions on how to request access online to the permit types your license allows.

Do I need to register to use the One Stop App?

You do not need to register for the One Stop App if you want to search for existing permits/licenses/code violations/planning projects, or download public documents.

You will need to register to do the following:

  • Apply for permits/licenses
  • Pay for permits/licenses
  • Use Advanced Search

You can begin your registration here. You should get a verification email shortly after filling out the registration page. Clicking the link in the verification email will complete your registration and return you to the One Stop App, where you can begin applying, paying, or searching.

I didn't get my verification email.

If it's been several minutes since you registered and you still haven't received your verification email, first, check your spam or junk folders for a message from If you don't find the message there, you can return to the One Stop App and enter your username and password. That will give you a new opportunity to resend the email. If the problem persists after that, please notify us at

What does "Draft Application" mean?

If your permit or license application status says "Draft Application", that means that you have not yet completed and submitted it to us. Like a draft email, you can start an application and save it if you're not ready to finish it and submit/send right away.

As long as your application status is "Draft Application", it will not appear for our reviewers to begin the approval process. You will still be able to edit it by clicking the "Edit" link below your license or permit title (next to "Print Summary" and "Add to Watch List"). 

To submit your application, click the "Edit" link, check that all required fields (with a red asterisk) are completed, and click the "Submit" button at the bottom of the page. If nothing required is missing, that will open a Verification or Attestation form. Typing your name into the bottom of the Verification or Attestation form is the equivalent of signing your application. When you submit the Verification or Attestation form, your permit or license status will change to "Application Submitted", and it will be visible to our reviewers.

If you are missing any required information when you try to submit, you will be notified of what field needs to be corrected. Once you have corrected the problem, click the "Submit" button again to complete your application.

Please note: "View & Print" and "Save Changes" do not submit your application to us. You can click those buttons at any time and still be able to edit your application before submitting.

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Last updated: 10/27/2017 11:13:06 AM

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