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The City of New Orleans

Mayor Mitchell J. Landrieu

Help with One Stop App

New One Stop App users

What kinds of permits and licenses can I apply for online?

Click here to see the most up-to-date list of permits and licenses you can apply for online. 

If you have a Class A Electrical, Class A Gasfitter, or Class A AC/Refrigeration license, see here for instructions on how to request access online to the permit types your license allows.

Do I need to register to use the One Stop App?

You do not need to register for the One Stop App if you want to search for existing permits/licenses/code violations/planning projects, or download public documents.

You will need to register to do the following:

  • Apply for permits/licenses
  • Pay for permits/licenses
  • Use Advanced Search

You can begin your registration here. You should get a verification email shortly after filling out the registration page. Clicking the link in the verification email will complete your registration and return you to the One Stop App, where you can begin applying, paying, or searching.

I didn't get my verification email.

If it's been several minutes since you registered and you still haven't received your verification email, first, check your spam or junk folders for a message from If you don't find the message there, you can return to the One Stop App and enter your username and password. That will give you a new opportunity to resend the email. If the problem persists after that, please notify us at

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Last updated: 3/31/2016 10:45:39 AM

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