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The City of New Orleans

Mayor Mitchell J. Landrieu

Hurricane Season Preparedness

Before A Storm: Get NOLA Ready


Windows must be protected whenever possible during storms. Tape does not provide adequate protection.

Trash Cans

Unsecured trash and recycle bins can roll away or cause damage in high winds. View Sanitation storm preparation tips.


Food poisoning is a risk during extended power outages. Practice food safety and be prepared to handle thawed food and delayed trash pickup.

Phones & Electronics

Charge all cell phones and extra batteries and prepare for extended power outages. Use phones as little as possible. 

Drinking Water

High heat and potential lack of power make having enough water imperative. Have at least one gallon of water per person per day, minimum three days. 

Generators & Candles

When the power goes out, ensure safe generator and/or candle safety to prevent house fires.

Propane Tanks

Turn off propane tanks and ensure storm damage does not cause leaks.


Rising tides and high winds can cause severe damage to boats. Prepare boats to minimize storm damage.

Outdoor Furniture

Outdoor furniture must be taken inside or securely tied down to minimize damage during high winds. 

During A Storm: What To Do


Many storms do not require evacuation. Learn about sheltering-in-place at home, work, or school.

Generator Safety

Improper placement and use of generators are leading causes of fires during storms. Learn how to safely use generators.

Medical Needs Shelters

The City may open Medical Needs Shelters to assist those with health needs that cannot stay in their home during an extended power outage or storm. 

Information & Updates

Bookmark for updates and recovery information. Register for emergency alerts. Extend phone life by using a battery-powered radio.

Emergency Calls

Call 911 for life-threatening emergencies. During a storm, call 311 for non life-threatening reports 24/7.

Food Safety

If power goes out, open refrigerators as little as possible. Practice food safety during flooding or power outages.


If needed for public safety reasons, officials may decide to call a curfew during a storm. 


It can take days or weeks to restore power. Visit Entergy's Storm Center for information. 

Share Your Safety Status

Tell loved ones you are safe. Record an answering machine message or briefly access social media to share your safety status.

After a Storm: What to Expect

Listen To Officials

Always listen to public officials and first responders. Many dangers exist long after a storm passes. Follow instructions to save lives and reduce damages.


In the case of mandatory evacuation, the City uses tiered re-entry to allow businesses and citizens to return.


High winds and heavy rains will block roads and divert traffic. Listen to officials and never drive through standing water. Bookmark for updates.

Storm Debris

Storm debris closes roads, damages infrastructure and takes weeks to remove. Call 311 to report storm debris. Learn about City prioritizing of debris removal here.

Downed Wires & Poles

Never approach a downed power line. Call 1-800-ENTERGY to reportRemember: wet limbs conduct electricity and wires can be hidden in debris. Keep families and pets away.

Traffic Lights

Traffic lights may fall or break during a storm. Drive with extreme caution, use 4-way stops at all broken lights, report to 311.

Gas Leaks

Storms may cause gas leaks. If you smell gas or hear hissing, open a window and leave immediately. Call help from a safe distance away.

Trash & Recycling Pickup

Sort garbage and debris according to Sanitation's storm regulations. Prepare for blocked roads and storm debris to delay trash and recycling pickup. 

Food Safety

Flooding and/or power outages can damage and spoil food. Learn what is safe and how to properly dispose of unuseable food.


Report all non-emergency issues, including downed trees, traffic and street lights, blocked and flooded streets and road damage by calling 311.

Recovery Assistance

Depending on storm severity, state and federal aid may be available. Bookmark for up-to-the minute recovery assistance information.


Take pictures of any and all damage and promptly submit it to your insurance company to start claims work along with pictures from before the storm.


Structural damage, flooding, and humidity make breeding grounds for mold that can cause severe illness. Follow proper mold clean-up prodecures to ensure safety.

Standing Water

Turn around, don't drown. Never walk or drive through flooded areas or standing water. Reduce mosquito breeding in standing water with these tips.

Lend a Hand

Check on neighbors and elderly in your neighborhood and community to see if they need help addressing potential storm damage.

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Last updated: 5/14/2015 8:08:21 PM

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