The Department of Public Works oversees 50,000 streetlights located in the City of New Orleans, including those on the interstate highways and state roads. The streetlight system includes fixtures, poles, pole bases, wiring, circuitry, and junction boxes. It is comprised of 15 different types of streetlight fixtures, 19 different poles, 6 types of lamps, and 15 different bulb wattages, to include interstate steel and concrete poles, residential lighting poles and fixtures, and a diverse collection of historical replica poles and fixtures.
In 2011, the DPW repaired 11,001 streetlights; it repaired over 12,440 streetlights in 2012.
You can call 311 between 8am and 5pm Monday through Friday to report a broken streetlight. The 311 Customer Service Agent will take down the nearest physical address of the streetlight, and issue you a ticket number. That ticket will then be sent to the Department of Public Works to assess.