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The City of New Orleans

Mayor Mitchell J. Landrieu

New Orleans Office of Homeland Security and Emergency Preparedness

The New Orleans Office of Homeland Security and Emergency Preparedness (NOHSEP) is responsible for disaster planning, response and recovery for the City of New Orleans. It coordinates the activities needed to protect the lives and property of its citizens, from natural to man-made disasters, through “All Hazards” emergency planning to increase New Orleans' capacity to prevent, protect against, respond to, and recover from major emergencies.

One of the office’s main responsibilities is to advise the Mayor, City Council, and public safety agencies on emergency management activities and operations. NOHSEP also coordinates the state and federal agencies that respond to city-wide disasters and emergencies. This office makes all requests for federal disaster assistance and federal funding subsequent to disaster declarations.

Emergency Incidents

Southeast Louisiana is one of the most vulnerable regions of the United States, and NOHSEP maintains 24/7 hour watch during all emergencies. If an incident escalates involving city-wide coordination, the Mayor, with the Deputy Mayor for Public Safety, activates the city’s state-of-the-art Emergency Operations Center (EOC). At the EOC, city departments and organizations such as the American Red Cross, the Army Corps of Engineers and the United States Coast Guard coordinate response and recovery. 

Unified Command

We follow the orderly and proven approach to Emergency Management started by the federal government called the Incident Command System (ICS). While the exact leadership structure depends upon the size of the incident, the Deputy Mayor for Public Safety interacts with the Superintendent of Police, Superintendent of Fire and Director of EMS to form a unified command. This helps information flow and street-level operations. The EOC remains activated until the unified command decides it is not needed.

Community Outreach 

NOHSEP works to actively engage and empower the community through outreach programs, presentations and other projects such as: 

  • NOLAReady, your personal connection to real-time updates, instructions on where to go, what to do, or what not to do, who to contact and other important information during an emergency 
  • Community Emergency Response Team (CERT) Training on disaster preparedness so you help out in your neighborhood during an emergency. 
  • Innovative social media use, including Facebook and Twitter
  • Evacuteer.org and NOFD training help for those who want to volunteer during a city-wide hurricane evacuation. 

You can help your neighbors during a disaster and take a more active role in emergency preparedness projects. Your help can lead to a more resilient City. To find out how, please contact the NOHSEP Planning Section's Community Outreach Coordinator by completing this request form.

National Response Framework 

The National Response Framework (NRF) is the federally-mandated structure of emergency management created after the attacks of September 11, 2001. 

We use the National Incident Management System (NIMS) to detect, prepare for, prevent, protect against, respond to and recover from any emergency. We have close relations with federal, state and local partners to ensure thorough strategies throughout the four phases of emergency management: Mitigation, Preparedness, Response and Recovery.

Mitigation

Mitigation is the cornerstone of emergency management. It's the continuing effort to lessen the impact disasters have on people and property. Mitigation is defined as "sustained action that reduces or eliminates long-term risk to people and property from natural hazards and their effects." Through effective mitigation practices NOHSEP can ensure that fewer people and communities become victims of natural disasters. For more information, see the Hazard Mitigation Office.

Preparedness

Preparedness takes the form of plans or procedures designed to save lives and to minimize damage when an emergency occurs. Planning, training, and drills are the essential elements of preparedness. These activities ensure that when a disaster strikes, emergency managers will be able to provide the best response possible. Disasters can be caused by tropical storms, gale force winds, floods, releases of deadly chemicals, fire, tornados, earthquakes and other natural and man-made hazards including bioterrorism and pandemic influenza. When disaster strikes, the best protection is to know what to do and to have a personal plan.

Response

Response is defined as the actions taken to save lives and prevent further damage once a disaster or emergency situation has occurred. Response is putting preparedness plans into action. Response activities may include damage assessment, search and rescue, fire fighting, and sheltering victims.

Recovery

Immediate recovery is defined as the actions taken to return the community to stabilized state following a disaster. This includes returning critical services and providing disaster supplies to affected citizens. Long-term recovery is the process of rebuilding and repopulating.

Latest News

May 30, 2013

Invitation to Evacuspots Unveiling

On Monday, June 3, the City of New Orleans, Evacuteer.org, and the Arts Council of New Orleans will unveil the installation of Evacuspots public art. The new 14-foot stainless steel sculptures will clearly identify City-Assisted Evacuation pick-up points where citizens without their own transportation would report to in the event the City calls for a mandatory evacuation. 

May 29, 2013

Emergency Notifications, Straight from the City to You

NOLA Ready is the City of New Orleans’ Emergency Alert System. It provides accurate, immediate emergency notifications straight from the City of New Orleans to your cell, work or home phone, via text message or email, and more. Receive notifications about emergencies that may affect your home, your parents' home, your workplace, and your child's school, as long as those locations are within the boundaries of Orleans Parish.

May 23, 2013

Hurricane Preparedness Sales Tax Holiday

Every year citizens can purchase supplies for hurricane season tax free on the last weekend of May. This year, Hurricane Preparedness Sales Tax Holiday falls May 24-25. During this time tax-free purchases are authorized on the first $1,500 of the sales price of each of the following items:

May 22, 2013

Oklahoma releases information to assist recent tornado victims

 After severe tornados hit Oklahoma, the state has compiled a list of ways to help and types of assistance needed.

May 20, 2013

Evacuteer.org Training

Evacuteer.org trains and manages volunteers who assist citizens leaving town if the Mayor calls a mandatory evacuation. It only takes one training to become an evacuteer, and trainings are open now.

 
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Last updated: 4/22/2014 8:44:51 AM

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