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The City of New Orleans

Mayor Mitchell J. Landrieu

New Orleans Office of Homeland Security and Emergency Preparedness

As the coordinating public safety agency for the City of New Orleans, the Office of Homeland Security and Emergency Preparedness (NOHSEP) is responsible for crisis planning, response and recovery for the City of New Orleans. It coordinates the activities needed to protect the lives and property of its citizens, from natural to man-made disasters, through “all hazards” emergency planning to increase New Orleans' capacity to prevent, protect against, respond to, and recover from major emergencies.

One of the office’s main responsibilities is to advise the Mayor, City Council, and public safety agencies on emergency management activities and operations. NOHSEP also coordinates the state and federal agencies that respond to city-wide disasters and emergencies. This office makes all requests for federal disaster assistance and federal funding subsequent to disaster declarations.

Crisis Management

Southeast Louisiana is one of the most vulnerable regions of the United States, and NOHSEP maintains 24/7 hour watch during all emergencies. If an incident escalates involving city-wide coordination, the Mayor, with Director of NOHSEP, activates the city’s state-of-the-art City Emergency Operations Center (CEOC). At the CEOC, city departments and organizations such as the American Red Cross, the Army Corps of Engineers and the United States Coast Guard coordinate response and recovery. 

Citywide Incident Management System

Based upon the orlderly and proven approach to emergency management developed by the federal government called the Incident Command System (ICS), New Orleans has designed and implemented a customized version called the Citywide Incident Management System. This system is led by the Unified Command. and while the exact leadership structure depends upon the size of the incident, it will generally include the Director of Homeland Security and Emergency Preparedness, and Superintendents of Police (NOPD), Fire (NOFD) and EMS (NOEMS).

Community Outreach / NOLA Ready

NOHSEP works to actively engage and empower the community through outreach programs, presentations and other projects such as: 

  • NOLAReady, your personal connection to real-time updates, instructions on where to go, what to do, or what not to do, who to contact and other important information during an emergency 
  • Community Emergency Response Team (CERT) Training on disaster preparedness so you help out in your neighborhood during an emergency. 
  • Innovative social media use, including Facebook and Twitter
  • and NOFD training help for those who want to volunteer during a city-wide hurricane evacuation. 

You can help your neighbors during a disaster and take a more active role in emergency preparedness projects. Your help can lead to a more resilient City. To find out how, please contact the Planning & Preparedness division by completing this request form.


Latest News

May 30, 2013

Invitation to Evacuspots Unveiling

On Monday, June 3, the City of New Orleans,, and the Arts Council of New Orleans will unveil the installation of Evacuspots public art. The new 14-foot stainless steel sculptures will clearly identify City-Assisted Evacuation pick-up points where citizens without their own transportation would report to in the event the City calls for a mandatory evacuation. 

May 29, 2013

Emergency Notifications, Straight from the City to You

NOLA Ready is the City of New Orleans’ Emergency Alert System. It provides accurate, immediate emergency notifications straight from the City of New Orleans to your cell, work or home phone, via text message or email, and more. Receive notifications about emergencies that may affect your home, your parents' home, your workplace, and your child's school, as long as those locations are within the boundaries of Orleans Parish.

May 23, 2013

Hurricane Preparedness Sales Tax Holiday

Every year citizens can purchase supplies for hurricane season tax free on the last weekend of May. This year, Hurricane Preparedness Sales Tax Holiday falls May 24-25. During this time tax-free purchases are authorized on the first $1,500 of the sales price of each of the following items:

May 20, 2013 Training trains and manages volunteers who assist citizens leaving town if the Mayor calls a mandatory evacuation. It only takes one training to become an evacuteer, and trainings are open now.

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Last updated: 2/2/2016 3:07:52 PM

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