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The City of New Orleans

Mayor Mitchell J. Landrieu

New Orleans Office of Homeland Security and Emergency Preparedness

As the coordinating public safety agency for the City of New Orleans, the Office of Homeland Security and Emergency Preparedness (NOHSEP) is responsible for administering the crisis and consequence management program for the City of New Orleans. It coordinates the activities needed to protect the lives and property of its residents  from crises - both natural and manmade - through "all-hazards" planning. Our programs build New Orleans' capacity to prevent, protect against, response to, and recovery from major emergencies and disasters.

One of the office’s main responsibilities is to advise the Mayor, City Council, and public safety agencies on emergency management activities and operations. NOHSEP also coordinates the state and federal agencies that respond to city-wide disasters and emergencies. This office makes all requests for federal disaster assistance and federal funding subsequent to disaster declarations.

Crisis and Consequence Management

Southeast Louisiana is one of the most vulnerable regions of the United States and NOHSEP maintains 24/7 hour watch. If an incident escalates involving city-wide coordination, the Mayor, with the Director of NOHSEP, activates the city’s state-of-the-art City Emergency Operations Center (CEOC). At the CEOC, city departments and organizations such as the American Red Cross, the Army Corps of Engineers and the United States Coast Guard coordinate response and recovery. 

Citywide Incident Management System

Based upon the orderly and proven approach to emergency management developed by the federal government called the Incident Command System (ICS), New Orleans has designed and implemented a customized version called the Citywide Incident Management System. This system is led by the Unified Command. and while the exact leadership structure depends upon the size of the incident, it will generally include the Director of Homeland Security and Emergency Preparedness, and Superintendents of Police (NOPD), Fire (NOFD) and EMS (NOEMS).

NOLA Ready / Community Outreach

NOHSEP works to actively engage and empower the community through outreach programs, presentations and other projects such as: 

  • NOLAReady, your personal connection to real-time updates, instructions on where to go, what to do, or what not to do, who to contact and other important information during an emergency 
  • Community Emergency Response Team (CERT) Training on disaster preparedness so you help out in your neighborhood during an emergency. 
  • Innovative social media use, including Facebook and Twitter
  • and NOFD training help for those who want to volunteer during a city-wide hurricane evacuation. 

You can help your neighbors during a disaster and take a more active role in emergency preparedness projects. Your help can lead to a more resilient City. To find out how, please contact the Planning & Preparedness division by completing this request form.


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Last updated: 6/9/2016 2:17:14 PM

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