April 9, 2024 | From City of New Orleans
UPDATED: City of New Orleans to Offer Utility Assistance This Week to Eligible Renters in Danger of Service Disconnection
Please note, due to the anticipated extreme weather tomorrow, the utility assistance events will now take place Thursday, April 11 and Friday, April 12.
NEW ORLEANS — The Mayor’s Office of Housing Policy and Community Development will host a community-based outreach event to provide financial assistance to eligible renters who are at risk of electric or water disconnection.
Residents who have applied for rental assistance through the City of New Orleans but have not received utility assistance can attend the outreach event scheduled to take place on Thursday, April 11 and Friday, April 12 from 9 a.m. – 3 p.m. or until capacity is reached at the Joe Brown Park Recreational Center, located at 5601 Read Blvd. Translators and Sewage and Water Board New Orleans will be available onsite.
Utility assistance will be fast-tracked for eligible renters that have past due balances and have not received prior assistance. The City must be provided with the utility account number to make delinquent payments on each account. Payments will be made directly to the utility provider.
City employees will be onsite to review documentation for past due utility assistance applicants. Residents are encouraged to complete the online application located at https://nola.gov/community-development/utility-assistance-program/, prior to the event.
Applicants must provide the following:
- A form of identification
- Proof of address and/or current lease
- Proof of current total household income
- Documentation evidencing the past due utility bill
The City of New Orleans has provided more than $5 million in emergency utility assistance to approximately 5,000 households since the start of the pandemic.
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