Take NOFD Satisfaction Survey

New Orleans Fire Department strives to serve the community to the fullest extent possible, and welcomes compliments and/or complaints. Any community member who has been personally served by NOFD, either during a response to an incident at their home or business, or through a visit to an NOFD facility, can rate their interaction via the NOFD Satisfaction Survey

To leave general compliments or complaints, visit the NOFD Feedback page.

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Incident Information

NOFD Service Review

NOFD members were properly uniformed and well groomed (Not Applicable For Fire Incidents) (required)
NOFD members were friendly and courteous. (required)
NOFD members demonstrated overall job knowledge and the service was conducted professionally (required)
Overall assessment of service provided by NOFD (required)

Service provided by

New Orleans Fire Department
Headquarters

(504) 658-4700
317 Decatur St New Orleans, LA 70130 View on map

9:00am—4:00pm
Monday—Friday

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The New Orleans Fire Department (NOFD) is a multi-response, professional fire protection agency with a classification of “Class 1” representing exemplary commitment to building code enforcement.

The NOFD covers 299 square miles of Greater New Orleans serving approximately 364,000 residents and is one of the best and most unique fire departments in the nation.