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The City of New Orleans

Mayor Mitchell J. Landrieu

Taxicab & For Hire Bureau

The Taxicab and For Hire Vehicles Bureau is a division of the Department of Safety and Permits which regulates the licensing and inspection of all taxicabs and for hire vehicles within the City of New Orleans. 

Click arrows on the right for more information about Taxicab and For Hire Bureau Permits, Forms, and Feedback.


The Taxicab Bureau oversees a number of permits and licenses, all of which can be found on the City of New Orleans Permit and Licenses page for Hire Industry, Tour Guides and Planners. These permits include:

  • Certificate of Public Necessity and Convenience (CPNC) Initial Issuance
  • CPNC Renewal
  • CPNC Transfer
  • CPNC Temporary Special Events/Special Needs
  • CPNC Special Charter
  • CPNC Pedicab
  • Driver's Permits (referred to as CPNC Operator's Permits)
  • Pedicab Operator's Permit
  • Tour Guide Permit
  • Tour Planner License

Update on Operations of the Taxicab and For-Hire Vehicles Bureau

On Monday, February 22, 2016, the Department of Safety and Permits presented an update to the City Council's Transportation and Airport Committee. The presentation can be accessed here.

Additional Forms, Vendors, Notices, and Ordinances

Feedback & Lost Items

The City of New Orleans Ground Transportation Bureau is committed to ensuring residents and visitors receive outstanding customer service from the for hire industry, including taxis, buggies, limousines, tour guides & buses.

Visit our Feedback Page for more information about and to leave Taxicab and For Hire Bureau feedback and/or report lost items.

Complaints about Drivers/Vehicles

In order for a complaint to be adjudicated, a Sworn Statement should be completed by the complainant. Click on the For Hire Vehicle Complaint Link here.

Anonymous feedback can be left at our Feedback Page.

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Last updated: 1/11/2018 1:01:51 PM

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