Short Term Rentals (STR) in Orleans Parish (City) are regulated through the Short Term Rental Administration (STR Office), a part of the Department of Safety and Permits (Department). The STR Office is located within The OneStop Shop (OneStop), a citizen-focused service hub within City Hall which provides direct access to many of the City’s essential regulatory departments.
NSTR (Non-Commercial Short Term Rental)
Application period: June 1, 2024 - June 7, 2024
Lottery date: July 1, 2024
CSTR (Commercial Short Term Rental)
As of June 8, 2023, pursuant to CZO 19.4.A.20, new Commercial Short Term Rental applications can no longer be accepted. The application is no longer available on the One Stop App.
Please send your renewal documents via email to str@nola.gov or renew online through the One Stop App.
Renewal documents include:
- Picture ID
- Floorplan
- Evacuation plan
- Please submit the attached form to include the noise abatement, sanitation & security operation plans.
Please also note that effective July 1, 2023, a noise monitoring device is required for all Commercial Short Term Rentals.
One Stop App Help Desk
If you are experiencing techincal difficulties with the One Stop App, please contact the One Stop App Help Desk at onestopapp@nola.gov