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The City of New Orleans

Mayor Mitchell J. Landrieu

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Mayor Landrieu, Public Safety Officials Announce Opening of Real Time Crime Monitoring Center

November 21, 2017

Also Provide Update on $40 Million Citywide Public Safety Improvement Plan


NEW ORLEANS—Today, Mayor Mitch Landrieu, Mayor-elect LaToya Cantrell, local public safety leaders, the Ernest N. Morial Convention Center and City officials announced the opening of the Real Time Crime Monitoring Center (517 N. Rampart St.) and provided an update on the $40 million Citywide Public Safety Improvement Plan. Announced in January, the plan includes several new citywide technology investments including cameras and license plate readers, which will be monitored in the new, state-of-the-art 24/7 crime monitoring center.

“Public safety continues to be our top priority,” Mayor Landrieu said. “The best way to continue to fight crime is to improve manpower, crime deterrence and our apprehensions with investments in technology and visibility. Our Real Time Crime Center will help us to make better-informed decisions in real-time during an emergency. Our goal is to not only make New Orleans safe, but to also make New Orleans feel safe.”

The over $5 million Real Time Crime Center will act as a 24/7 command center for citywide cameras, license plate readers, and associated technology that can be leveraged by public safety at the local, state and federal levels. The Center will house video technicians who can provide real-time assistance to law enforcement and supply workspace and analytical tools necessary for law enforcement to quickly review video footage.

The center will also be equipped to provide instant intelligence information to the New Orleans Fire Department, New Orleans EMS, and New Orleans Homeland Security and Emergency Preparedness (NOHSEP) and their public safety partners. The Center will support the work of incident commanders in the field, providing more information to quickly assess emergency situations and make important decisions about keeping New Orleans safe in real-time.

The City is also expanding its partnership with the New Orleans Police and Justice Foundation to allow residents and business to register security cameras on their properties. By voluntarily registering their contact information with NOPD through this site, detectives will know how to reach someone if a crime occurs in the vicinity of their property. Residents and businesses will also have the option to directly connect their exterior, public-facing cameras to the Real Time Crime Center. This partnership with the community will allow public safety officials to expand their reach so they can solve crimes faster. The public is encouraged to visit to participate in this opportunity. 

New Orleans Police Department Superintendent Chief Michael Harrison said, “The new Real Time Crime Center represents a great opportunity for our department and for the city to engage a range of new tools and technologies in the effort to keep people safe, and to bring criminals to justice. So much of our citywide security plan—including the crime cameras in hot spots and the license plate readers throughout the city—feeds into this central, coordinated effort. This is another step in making the people of New Orleans safer.”

Director of New Orleans Homeland Security and Emergency Preparedness Aaron Miller said, “The Real Time Crime Center is part of our continuous effort to protect New Orleans from threats to homeland security and other safety threats. Through the Center, we are able to act based on more information we gather in real-time. We will also be able to communicate better intelligence in real time with our law enforcement on the ground to ensure they are making the best informed decisions possible.”


In January 2017, Mayor Landrieu and Governor Edwards introduced a nearly $40 million package of public safety and homeland security investments to help fight crime. The package of new citywide technology investments, new police cars for added visibility and new ABO regulations will enhance security in hot spots throughout the city and harden critical assets that are vulnerable to terrorist-like incidents. The costs of the plan are being shared—$16 million from various City sources and $23 million from the State-owned Ernest N. Morial Convention Center.

Click here to see the 2017 citywide public safety plan.

Update on Other Public Safety Plan Investments:

  • Over 80 crime cameras have been installed in hotspots across New Orleans and feed into the Real-Time Crime Center. Over 250 more cameras will be installed by spring 2018.
  • As of today, NOPD has installed a total of 72 fixed license plate readers in 32 locations around the city and is now installing readers in 4 more locations for a total of 36 LPR locations in the first wave. NOPD will install an additional 70 cameras in the second wave in the coming months.
  • NOHSEP and the Department of Public Works (DPW) are working to install improved signage in the French Quarter in the coming months.
  • In an effort to help officers detect illegal firearm possession, NOHSEP is installing a thermal imaging cameras along Bourbon Street as the street construction is completed.
  • Starting on May 1, 2017, NOPD began tracking false alarm calls and enforcing penalties on repeat offenders, in an effort to reduce the City’s false alarm rate from automated alarm systems. There has been a 30 percent reduction in the number of false alarms reported compared to June 2015 when the ordinance passed. Click here to read the ordinance. 
  • Last week, the NOPD launched NOPD Online, a new online reporting system that will enable citizens to file non-emergency police reports quickly and easily over the internet. The reporting system is anticipated to free up officers time in responding to calls in person and will improve NOPD response time for emergencies. The system is designed to take information and generate completed reports for non-violent crimes.
  • NOPD is adding K9 units with gun and bomb-sniffing potential to deter illegal possession of firearm detection and terrorist activity. K9 units are currently undergoing training and will be deployed during the upcoming holiday weekend.
  • Brighter LED lighting has been installed on Bourbon, Royal, Iberville and Decatur Streets.
  • The French Quarter Safety & Security Traffic Study, which includes proposed recommendations to help reduce public safety risks in the French Quarter, was completed at the end of June 2017.
  • NOHSEP and NOPD has implemented a moveable bollard system at intersections on Bourbon Street between Iberville and St. Ann Streets during peak pedestrian usage and based on public safety considerations to control vehicular access to Bourbon Street.
  • Critical intersections across the city will be re-striped, re-paved and will have improved signage for safety.
  • Sidewalk repairs on Canal Street, Bourbon Street, Royal Street, and Iberville Street have been completed. Sidewalk repairs on Decatur Street and in the 800 block of Bourbon Street will be completed by the end of this month.
  • Repairs and signage in 100-400 blocks of Bourbon Street are scheduled to be complete by Jan. 1 and work on the 500-800 blocks is scheduled to begin in May 2018.
  • Working with the City Council to introduce new ABO (alcoholic beverage outlets) regulations in the coming weeks to mandate outward-facing security cameras that can be tied into a 24-7 Command Center for monitoring


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Last updated: 1/3/2018 7:04:46 PM

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