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NOLA 311 is New Orleans’ primary source of local government information and non-emergency services. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience.
Submit request online or dial 311 or (504) 539-3266
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Home » Civil Service » Topics » Management Services Division
The Management Services Division oversees managing formal appeal procedures sought by civil service employees regarding disputes on qualification status for hiring, promotions or continued tenure.
Dedicated staff schedule hearings, compile supporting cases files, issue subpoenas, document rulings and handle any ancillary proceedings requirements so appellants access due process efficiently seeking impartial ruling resolutions. Knowledgeable personnel also guide proper protocols navigating the appeal system lifecycle constructively.
Personnel Administrator, Doddie Smith Email: dksmith@nola.gov | Phone: 504-658-3543
Appeals Specialist, Stacie Joseph Email: sejoseph@nola.gov | Phone: 504-658-3509
Executive Counsel, Christina Carroll Email: christina.carroll@nola.gov | Phone: 504-658-3510
Together we can determine optimal next steps specific to your workplace dispute or general inquiry on representation options. Customer service shows compassion so you feel heard, understood and supported regardless of final determinations.
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Last updated: 3/15/2024 1:58:09 PM
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