The Communications Division, operating and maintaining the Computer Aided Dispatch System (CAD), provides citizens with 24 hour-access to the Police Department by answering calls for service and dispatching same to field units via radio and mobile digital computers.
This Division answers all 911 telephone calls in the City of New Orleans; all telephone calls to the police seven-digit non emergency number, and conferences other types of emergency calls. The Communication Division operates and maintains an Emergency Communications Center (Base-9) for the Superintendent for use during special events and emergencies.
The Electronics Section (Radio Shop) is a subordinate unit under the Communications Division. The Electronic Section installs and maintains the Police Department’s radio communications equipment.